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Data analytics enabled by AI/ML: Unlocking the future of customer experience

18. 8. 2021 @ 11:30 - 13:00 BST



#Data #Beginner #AI
August 18 2021 (Wednesday), 11:30 to 13:00 London time, 12:30 – 14:00 Prague time, 6:30 PM to 8:00 PM Singapore Time

Artificial Intelligence will assist retailers in making better revenue forecasts in the future by providing better customer service, and retargeting customers who have left.

In this webinar, you will learn the importance of customer analytics, how this technology changes both the way people live and shop, and the way they connect with the world.

You can use this knowledge to run a business and apply AI in your business to improve customer experience and create personalization and product recommendations.

Topics we’ll go through during this webinar:
What Machine Learning is?
What counts as Artificial Intelligence?
Unlocking Data-Driven AI customer experience.
How do you collect data?
How do you analyze social media data?
Uses of Customer Analytics.
Used Cases of Customer Analytics.

This webinar is designed for beginners and people with basic knowledge of AI/ML.




Radim Dudek
Product Director @Yieldigo @Yieldigo
Radim is an expert in data science and automated decision making. A mathematician by trade and an enthusiast for new technology. Has been involved in multiple academic research projects as well as software product development. Co-founded Yieldigo, a company providing an AI-based price optimization system used by multiple large retail chains in Europe.
Associate Professor Dr. Angela Lee
Program Leader Data Analytics @ Sunway University, Malaysia @Sunway University, Malaysia
AP Dr Angela Lee Siew Hoong is an Associate Professor Data Science at the School of Engineering and Technology, Sunway University. As a program leader, she plans, builds, and launches data science programs in the university. Her current research interest includes social media analytics, sentiment analysis, healthcare analytics, and technology adoption. She founded Sunway Analytics Society at Sunway University and SAS User group Malaysia. She is a certified Alibaba GET Global E-Commerce trainer. In her recent achievement, she won the Distinguish SAS Educator Award 2021 Asia Pacific at the SAS Global Forum.


Q. Is it free to join?
A. Yes! Participation is free, but slots are limited, so please register early!

Q. I’m based outside of Prague. Can I still join?
A. Absolutely! This is a world wide online event. You can join from any part of the world.

Q. Is it only for women?
A. The online webinar is an inclusive event and open to all genders. #HeLovesData #zelovesdata too! But the content for this specific workshop is designed for women as of now.

Do you have any other question? Please contact us and we’ll help you:

By registering you understand that the details you provide during the registration process will be collected and used by She Loves Data. Photographs and/or video may be taken at the event. By taking part in this event you grant the event organisers full rights to use the images resulting from the photography/video filming, and any reproductions or adaptations of the images for publicity and/or marketing purposes. This might include (but is not limited to), the right to use them in their printed and online publicity materials, social media, and press releases.




18. 8. 2021
11:30 - 13:00 BST
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