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Smart Customer Segmentation-The Secret to Brand Affinity and Consumer Loyalty
9. 7. 2020 @ 15:00 - 16:00 SMT
This global pandemic has placed businesses at a loss and question how to move forward. Consumer behavior rapidly changed and we have witnessed customers churn due to the economic uncertainty, the challenge now lies in maintaining customer retention.
In this webinar, industry leaders will share their insights on:
Pavel Bulowski, Co-Founder Meiro CDP
“Tips on Customer Segmentation”
Darwin Jacquez COO, Blink CX
“How to turn unknown customers into loyal brand ambassadors.”
Daniel Stanc, Head of Collections, Home Credit Philippines
“Consumer Trends in 2020”
FAQ
Q. Is it free to join?
A. Yes! Participation is free, but slots are limited, so please register early!
Q. I’m based outside of Singapore. Can I still join?
A. Absolutely! This is an APAC-wide online event. You can join from any part of the world.
Q. Is it only for women?
A. Just like our regular She Loves Data #MeetUp events, this online webinar is open to all professional men and women. #HeLovesData too!
Q. Is this an interactive discussion or just a ‘listen-in’ webinar?
A. Definitely interactive! Your thoughts, feedback and questions are most welcome and will be entertained during the polling and live Q&A portions at the end of the discussion.
Q. What if something comes up and I need to retract my registration?
A. Please be considerate and let us know if you won’t be able to attend the online meetup a day in advance, so we can offer your place to somebody else.
Contact us and we’ll help you. The email you need is support_sg@shelovesdata.com.
Speakers
Pavel Bulowski
COO,CMO & Co-founder @Meiro
Pavel Bulowski is the Co-founder, COO, and Chief Marketing Officer of Meiro Customer Data Platform. A Singapore based tech startup that transforms how large organizations manage and activate customer data. Pavel has extensive experience in the Adtech environment, being an advocate for data-driven decision making in organizations. He has always been passionate about the online world. With hard work, he gained knowledge of the modern digital landscape and helps to guide organizations through digital transformation and advise them on how to use customer data to drive better results.
Daniel Stanc
Head of Collections @Home Credit, Philippines
Daniel started his career as a Collections Analyst in Home Credit International in Prague, then he went to the Philippines to be the Strategy and Analytics Manager of Home Credit Philippines. He handled the Analytics Team of Collections, Human Resources and Operations Department of HCPH and now is the Head of Collections. He took his undergraduate at Charles University and University of Prague and his Master’s in Business Administration and Management in College of Economics and Management, also in Prague, Czech Republic.
Darwin Jacquez
COO and Head of Sales @Blink
Darwin is the COO and Head of Sales for Blink – a customer experience solutions company that focuses on helping companies engage with their customers at every touchpoint. Darwin is an experienced professional having held roles in the areas of Sales, Marketing, Commercial Management, Operations, and Business Development across technology verticals from Enterprise IT, to Telecommunications, and Digital. He is now focused in helping companies establish a sound CX practice and the solutions that will power them to succeed.
