• Business Analysis: Gathering of functional requirements based on use cases or user stories; translation of business problems to technology solutions; interfacing with internal and external customers; strategic planning; market and product research • Program Management: Project planning; budgeting; end-to-end project execution; scheduling and resourcing; vendor relations management; risk identification and mitigation planning; communication and reporting to executives and other stakeholders • Systems Integration: eCommerce integration; integration of vendor products with existing architecture; automation of routine tasks • Business Development: Establishing strategic partnerships; building communities; identifying potential leads • Education & Training: Organizing Tech Bootcamps; staff training on IT leadership and business skills principles